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It’s no secret that our travel industry has been hit so hard throughout the pandemic. And, while overseas travel might be off the menu at the moment – you can still look to our Travel Agents to help you organise your staycations, regional roadtrips, pamper weekends, interstate adventures and so much more!

Today, we’d love to introduce you to the amazing Travel Agents we have within our SA Woman community. 

Naome, Holly, Rebecca and Natasha are here to give you the lowdown on exactly what Travel Agents are awesome at, what they each specialise in, their favourite places that you need to put on your list to visit…and they’re here to bust a few myths too!

Check it out! And, when you’re ready to book your next trip – support your local SAW Travel Agent!

Meet Naome Burdon from Argyle Travel & Cruise

NAOME BURDON FROM ARGYLE TRAVEL & CRUISE

Argyle Travel and Cruise is a bespoke travel service, established by owner/manager, Naome Burdon, on 1 September 2000. In 2021, we are celebrating 21 years of the same successful ownership and management.

With our main office located just out of Naracoorte, we also regularly visit both Millicent and Kingston, servicing the lower and upper South East. Our additional office based in Wellington (also SA) further services all of the Southern Vales, Coorong and Lakes, Riverland and the Fleurieu Peninsula. Our clients are based in these localities, but also in Canberra, Sydney, Darwin and Cairns, as we service Australia-wide.

Our team specialties are luxury travel, family adventures and wellness travel. We seek to bring the best experiences, coupled with our valued clientele’s unique needs, to fruition.

Argyle Travel and Cruise are a member of Travellers Choice, who are the champions of independent travel agents in Australia. Being a member of Travellers Choice provides Argyle with competitive buying power ensuring customers receive unsurpassed service and value packed deals. Argyle Travel and Cruise is also a Member of AFTA and ATAS accredited, giving you peace of mind and security.

At Argyle Travel and Cruise, we pride ourselves on our professional and caring manner. Our aim is to provide a welcoming atmosphere, with superior quality service, in order to help people to explore the world, experience the joy of travel and create unforgettable memories. We can have confidence in our offerings, as the majority of our clientele are repeat customers and referrals.

As we love working with our clients and in the tourism industry, our passion radiates through our work, and it is our aspiration to continue to be the best travel service provider and the people’s agent of choice. The team at Argyle Travel and Cruise look forward to working with you on your next travel experience.

    // What do you specialise in?

    From family holidays to adventure expeditions, domestic or international travel, Argyle Travel and Cruise relishes the opportunity to create unique itineraries.

    Luxury travel is our speciality, along with experiential travel and family-focused experiences.

    We equally love planning your holiday touring SA as creating your plans for all over Australia and the world.

     // Where is your favourite place to travel to in SA?

    Our favourite place in SA would be our long-time home; the Limestone Coast, followed closely by the Riverland that offers up a quite contrasting experience of extra sunshine and the beautiful River Murray.

     

    // What Travel Agent myths do you want to bust?

    The most common misconception about travel agents is that we cost more.

    Our valued repeat and referred clients who make up nearly the 100% of our business have proven to us the value we offer.

    Only Argyle Travel and Cruise checks all available booking sources to offer you the best value package for your travel. For example, the lowest price is not always the best value.

    We’ve been heralded of late, for our expertise in negotiation and knowledge of the complexities that COVID has bought to all travel. There are massive benefits this can provide to our clients.

     

    Connect with Naome:

    Facebook: Argyle Travel & Cruise

    Instagram: @argyletravelandcruise

    Website: www.argyletravel.com.au

    Meet Holly Velardo from Hollyday Travel

    HOLLY VELARDO FROM HOLLYDAY TRAVEL

    I’m Holly Velardo and I started HollyDay Travel in 2018 when I was on maternity leave with my twins. I had previously worked for 17 years as a Travel Agent. With my passion for the industry and love for my clients, I just knew I had to open my own Agency.

    I have over 20 years experience in the Travel Industry providing tailor made itineraries for you, with the best possible service and expert advice.

    It is all about personalisation, every detail is thought through.

    I am a Mum of 5 children, a wife, a business owner and a Travel Agent. And I love every role I have! Running my own travel agency is a dream come true that I am grateful for everyday!

    t// What do you specialise in?

    HollyDay travel offers all travel services from flights, car hire, cruising, accommodation, touring and everything in between.

    HollyDay Travel specialises in River Cruising, Family Travel and Sri Lanka Holidays.

    While international borders are closed we specialise in your local trips and travel within Australia and New Zealand.

    Using a Travel Agent now is the right choice, it doesn’t cost you anymore and it will save you time and stress when travelling.

    We provide all the latest information and are available 24/7 for any travel emergencies you might have.

    // Where is your favourite place to travel to in SA?

    I absolutely love the beach and summer and my favourite place to visit is anywhere along the coastline from Christies Beach to Second Valley.

    There are some great accommodation options and along this coastline and so many amazing cafes, restaurants and exploring you can do as a family.

    Long leisurely beach walks, climbing hills, reef diving and its close to McLaren vale if you feel like some wine tasting.

     

    // What Travel Agent myths do you want to bust?

    One of the hardest things about being a travel agent during Covid is that we have been working for no money. It has been a requirement that we refund all clients bookings in full including any commission we have made.

    There is a misconception that travel agents are charging fees and not refunding clients moneys but these fees are coming from the suppliers we deal with.

    Every time there is a snap border closure or a lockdown everything we have worked for has to be cancelled, changed or rebooked and we do all of this for nothing.

    I am so grateful I have the most amazing clients, and I am always there for them no matter what. I want to ensure that their trip has the least interruptions and I have provided every possible bit of help.

     

    Connect with Holly:

    Facebook: HollyDay Travel

    Instagram: @hollydaytravel

    Website: www.hollydaytravel.com.au

    Meet Kylie Duncan-Tiver and Natasha Pirone from MTA Mobile Travel Agents

    KYLIE DUNCAN-TIVER & NATASHA PIRONE FROM MTA MOBILE TRAVEL AGENTS

    Introducing Kylie Duncan-Tiver & Natasha Pirone of MTA Mobile Travel Agents – here you can see them at Mt Lofty House – a Virtuoso Hotel – on an inspection earlier this year!

    Collaboration and taking time to get to know our clients is key in being able to tailor travel arrangements to create an experience 100% with you in mind.

    It’s personal for us – every client, every time.

    While Natasha leans towards booking more Europe and cruising than most other things, Kylie adds the Americas (North and South) but of course we are both experts in the Australian domestic market too!

    We would also love to collaborate with those in SA Woman, who have accommodation here in SA, to offer some special getaways!

    // What do you specialise in?

    Our network of suppliers and providers offers our clients access to exceptional experiences.

    We are a members of the Virtuoso program, by invitation as an agency, as well as other internationally recognised programs, such as Prive, which are also by Invitation only.

    This means that we can offer exclusive deals to our clients, with private inclusions in each booking, that other agents will not have access to.

    Inclusions could be 50-100 USD Food and Beverage Credit, Free Breakfast daily, Early Checkin, Late checkout, Room Upgrades or Airport Transfers ( this is for Mykonos for the Myconian Collection Hotels) etc.

    We have access to many corporate deals for hotels within Australia and around the world as well (when we get back to being allowed out of Australia for a holiday or business travel!), that may not be available via those Online platforms that send profits back  overseas.

    Product we can book covers the globe and all styles of travel from the Adventurous right through to the most luxurious you could possibly imagine.

    Independent curated travel, cruise, escorted tours, whatever – you name it we can do it.

    And we have travel insurance policies that have levels of Covid-19 Cover – please enquire.

    Places included are:

    • Hyatt – Prive
    • Hilton – Impresario Club – Australia and Global.
    • IHG – Luxury and Lifestyle (think Holiday Inn, Crown Plaza, Hotel Indigo, Intercontinental. All 4 brands are in Adelaide.
    • Marriott International – Stars and Luminous Programs and Member rates (think Westin, W Hotels, Marriott, St Regis, Sheraton)  
    • Preferred Hotel Group – Preferred Platinum – Global, and Australia
    • Shangri-La – The Luxury Circle – Australia and Global
    • Belmond Bellini Club – think of Orient Express, Flying Scotsman and much more
    • Jumeirah- Passport to Luxury (United Arab Emirates)
    • Mandarin Hotels – Oriental Fan Club (Asia mostly)
    • Myconian Collection (Mykonos)
    • The Peninsula Hotels – PenClub (Asia)

     

    // Where is your favourite place to travel to in SA?

    Natasha’s favourite place in SA to visit is Port Lincoln, which was a real surprise packet for me on my recent trip there.

    Kylie likes The Flinders Ranges though which hold a special place in her heart  but also anywhere with wineries. 😉.

    But to be honest, as a travel advisor, that is a given. (Travel advisors don’t have a drinking problem. Wineries have a travel advisor problem.)

     

    // What Travel Agent myths do you want to bust?

    The biggest myths about us and what we do is that:

    1 – We cost more.

    2 – People can do what we do themselves online.

    Both FALSE!

    What we book should not cost anymore, in fact wholesale rates are cheaper and have more inclusions. Which equals more VALUE!

    We have years of education and experience behind every recommendation that we make, not a computer generated algorithm.

    You may pay an ‘advisory fee’ to your consultant when you begin working together, but this is to cover the time that we spend working on your booking to get it just right.

    And for this you will also get SERVICE before, during and after every trip.

     

    Connect with Natasha:

    Facebook: Natasha Pirone MTA

    Website: www.agents.mtatravel.com.au/npirone

     

    Connect with Kylie:

    Facebook: Kylie Duncan-Tiver MTA

    Website: www.agents.mtatravel.com.au/kylieduncantiver