Introducing Amanda Horne Life Concierge
We’d love you to give a big, warm SA Woman welcome to Amanda Horne Life Concierge, who steps into the business spotlight for June!
In this chat with Jess McEachen Copywriting, Amanda goes beyond what her fabulous services are, and dives right into what it means for women to be more organised in their life and business. No more piles of guilt and stuff staring at them, which brings sweet relief and more time to enjoy each day!
We get to celebrate with Amanda as she reveals the story behind how her new business arm was born, and how Amanda also gives us the lowdown on where loyalty doesn’t pay in our lives. *Spoiler alert* – it’s with your bills!!
Amanda also tells us how the SAW membership community is such a welcoming, knowledgeable and supportive place and is her first port of call – not Google!!
A huge welcome Amanda to our Business Spotlight in June – we’re looking forward to the light bulb moments everyone has around how their home, life & bills are organised, and how they can implement your wisdom and services!
// Welcome into the business spotlight Amanda! For those who haven’t come across you yet, can you please introduce us to your business & who you love to work with?
Hey fabulous SA Women,
My business is called Amanda Horne Life Concierge and I have been a Life Concierge operating out of Adelaide for the last 14 years. For those that don’t know what a Life Concierge is – the best way to describe it is to think of a Personal Assistant for your Home and Personal Life.
My clients are mostly women who love what they do to earn a living but also do the majority of work to ensure their home and family activities run smoothly. They reach an age where they suddenly feel that rather than be “on” at work and then having to be “on” at home they just want to come home and just not have to think for a while. They want to decompress, relax and possibly even have a short nap!
That is where I, and now my team come in.
// “We work with you to help get the monkey off your back or eat that frog!” I absolutely love what you’ve said about your work, and I particularly love the title ‘Life Concierge’. I feel more organised just reading these words!
Tell me – what is the favourite part about your job? How do you hope your clients feel after you’ve worked your magic?
My most favourite part of my job is definitely the feedback from my clients and to know I have made a difference.
When my clients start with me they usually have a heap of things piled up on their kitchen bench, dining room table, in their car or in their study. This stuff stares at them every time they come home from work, walk into a particular room or get into their car.
This stuff consists of open and not actioned mail/emails, mail and emails not even opened, broken items that need to be mended or repaired, things they want to research or investigate to improve their life, charity items to be donated, unwanted purchases to be returned, and piles of paperwork that needs to be sorted, culled and filed.
I come and in and get this under control for them and then make sure that all these items don’t pile up again. No more piles of guilt staring at you when you come in the door!
// This is so good! Can I also ask, by having private life sorted – how can that in turn help us in our working & business lives?
Although I save my client’s time by getting task done for them, I believe the biggest benefit I provide women is peace of mind and mental well-being.
These days it is great to see many cis partners of women pitching in and helping out with doing the household tasks. However the actual mental load of ensuring that household and families activities are completed, done on time and correctly is still left up to the woman.
As soon as a client outsources a task to Amanda Horne Life Concierge they feel relief. They know that with those regular tasks they know it will be handled without nagging, done correctly and , possibly more importantly, they wont have to ask every time it needs to be done.
// I’ve got the party tooters out ready to celeberate, because I hear that you’ve recently added another arm to your business which will eventually be a stand alone business in its own right. Exciting! Can you tell us a little about this please?
Yes, every so often one of my Concierge clients would hand me one of their regular bills…
A car or home insurance renewal. A mobile or internet bill. A letter from their health insurance saying their premiums are going up (again!). Their electricity or gas bill.
Every time I managed to save them at least $200, every single time.
So the back of mind I knew there was something there.
However, the decision for me to start up another arm of my business came to me after my Father semi-retired. Suddenly my parents couldn’t pay bills as soon as they came in anymore. They had to prioritise bills for payment and wait for Dad’s now part-time wages to come in.
So, my Dad – knowing that I have provided this service to my clients – gave me all their regular home bills to see if they could save money. I saved them nearly $6,000 in just one year! And, although those savings would eventually be eroded by rising costs it would still save them money for at least the next couple of years.
It was then I knew I was onto something and why I started my Home Bill Saver service.
It also changed my focus for my Life Concierge business as well. While I would still be giving my clients back time and peace of mind, my aim would be to actually save them money as well with the ultimate goal being that the saving I make for them actual PAY for my services to them.
// Speaking of the pandemic, it feels a bit out of the frying pan & into the fire at the moment, having lived through the past two years to now have inflation on the rise.
You are a big believer in Loyalty Does Not Pay. Can you talk to us about what you mean by that in terms of our household expenses?
I have always believed in loyalty – to small businesses (especially SA ones), to my clients, to my friends and family and even to my past employers (to a point!).
Many of my clients do too. Some of my clients have been with me for over 10 years! They didn’t abandon me when I was hospitalised with anxiety and depression back in 2012 and my slow road to recovery and I will be forever grateful to them.
However, where loyalty does not pay is with those national and multi-national companies supply you with your essential home services and insurance. All of their pricing models are based on new business.
They understand what an absolute pain and drudge it is to do the research and analysis to find a better deal. They depend on you to just continue with them month after month, year after year which allows them to put your prices up year on a year. But you what to know the sneaky bit? Prices for existing clients go up more than any price increases for new customers. Totally sucky behaviour!
It is my mission in life to ensure that everyone is getting the best possible deal on their home bills.
If you are interested in some easy ways to save money now you can download my top 10 saving tips here in this blog.
My most favourite part of my job is definitely the feedback from my clients and to know I have made a difference.
When my clients start with me they usually have a heap of things piled up on their kitchen bench, dining room table, in their car or in their study. This stuff stares at them every time they come home from work, walk into a particular room or get into their car.
I come and in and get this under control for them and then make sure that all these items don’t pile up again. No more piles of guilt staring at you when you come in the door!
// We’re so grateful to have you in our SAW membership community for all of your support and wisdom you so happily share. What have you gained from being an SA Woman member?
The SAW membership community is such a welcoming, knowledgeable and supportive place.
Whenever I am seeking answers my first port of call is not Google but the SAW Membership Community and they have never let me down.
The membership opportunities are so worth the investment.
// Lastly, if you could have lunch with 3 other amazing South Australian women – who would you invite?
Well, that’s a toughie!
Hmmmm – I would have to say:
Senator Penny Wong, Shirley Peisley AM, and Kathy Smart.
Thanks for chatting with us Amanda!!
Find out more about Amanda Horne Life Concierge:
Top 10 Bill Savings Tips: Read Amanda’s blog now!
Facebook: Amanda Horne Life Concierge
LinkedIn: Amanda Horne
Website: www.amandahornelifeconcierge.com.au